But first, consider checking our article dedicated to data science, AI, ML, and other modern buzzwords to learn how they differ. We discussed with data science specialists and AI startuppers how airline industry players use cognitive technologies to reach new heights. Real-time access to data - the 21st-century oil - allows organizations to take informed steps towards operational efficiency. For instance, such actions as booking a flight via phone or conducting solely offline surveys seem unusual these days.

Technology changes the way businesses interact with their customers, make strategic decisions, and build workflows.

The future of AI in the airline industry Reading time: 14 minutes.

Southwest Airlines: optimization and excellent customer experience with big data analysis.

Alaska Airlines: intelligent route planning.

Delta: self-service for better customer experience and predictive aircraft maintenance.

Airlines using AI to improve operations.

Flight management and autonomous taxi, take-off, and landing in the future

The main applications of AI and data science in the airline industry.

Data science ppt 2019